Contents:

Event Booking

Events should be booked as early as possible to enable our staff to exceed your needs and expectations for the upcoming function and to insure date availability.  Events bookings will be secured upon receipt of a security deposit.  BACK

Decorations

The quoted price does not include decorations except when noted.  Custom Dining Experiences would be happy to arrange for any decorations, flowers, or centerpieces etc. you may wish.  BACK

Guest Counts

Upon booking an event a guest count must be provided.  A guaranteed guest count must be stated 14 days prior to the event and billing will reflect the actual number served or the guarantee count, whichever is greater.  BACK

Pricing

All pricing is based on the following factors:

Because of the volatile economy associated with meat and produce, price quotes and estimates on menu items will be honored for 30 days only.  For those events that must be booked outside of this time frame Custom Dining Experiences reserves the right to change pricing to reflect the market.  Client will be notified prior to any change.  BACK

Changes and Cancellations

We understand that changes are sometimes necessary and unavoidable.  Therefore, we will do our best to accommodate all situations.  In most cases, after a proposal has been approved:

    -  Any changes to the location, theme, menu, etc will adjust the price accordingly.

    -  Any changes to the guest count will affect the price as follows:

1.        Increase in guest count will increase plate count and possibly staffing needs.

2.        Decrease in guest count 14 days or greater will decrease plate count and possibly staffing.

3.        Decrease in guest count 14 days or less could incur partial or full billing depending on purchased food and unrecoverable labor.

   - Cancellations with 30 days notice will receive a full refund of security deposit and any prepayment less $200.  Cancellations received with less than 30 days notice   will lose security deposit.  Cancellations received less than 14 days prior to the event are subject to accrued charges due to food and labor cost already incurred by Custom Dining Experiences.  BACK

Security Deposits

In order to secure an event, a deposit of 25% of the total price will be required, of which $200 is non-refundable.  Please see contract for other payment policies.  BACK

Alcohol Service

Custom Dining Experiences is licensed to provide beer and wine to its clients.  While it is not required that you purchase your beer and wine through us it is recommended in the event of a potential liability.   Custom Dining is not  however licensed to sell spirits.    We desire to take away as many of the burdens of hosting an event as possible, therefore, we are more than happy to arrange alcohol service through a properly licensed local alcohol caterer, or to provide staff and set-up to service any alcohol that you provide.  BACK

Food Surplus

In compliance with state and local health department guidelines, excess amounts of food from an event cannot be packaged “to-go” by Custom Dining Experiences.    BACK

Rental

All china, tables, linens, trays, etc. will be rented through Custom Dining Experiences.  In the event of outside rentals, Custom Dining Experiences accepts no responsibility for lost or broken items, set up and tear down of rentals, or any delivery or return of rentals.   BACK

Staffing

Staffing is left solely to the discretion of Custom Dining Experiences.  The number of staff needed for each event will be decided by Custom Dining Experiences and will be included in the proposal price.   BACK

Service charge

A service charge of 18% will be added to all events.   BACK

Payment

A 25% deposit will be made at least 30 days prior to said event to book, final payment is due 14 days prior to event.  Custom Dining Experiences requires a credit card on file for any unexpected incidentals.  Payments may be made in cash, by check made payable to Custom Dining Experiences, or by M/C, VISA, American Express or Discover.   BACK